Mike Fullerton, the owner, does not run his business well. Stay far away from him. We booked him in early August of 2008. It took over a month for us to get a contract from him in the mail, well after we had paid him very close to in full. The only reason he sent it to us was because his wife had to make him do it. She used to own a wedding dress shop in town, and I knew her and asked her what was going on. We did receive the contract from him, but of course he hadn't signed it. We didn't worry until about a month before the wedding when we were trying to get a hold of him. Marty called him. Marty emailed him. Kelli, our wedding planner, called him. Kelli emailed him. Nothing for 2 weeks. I finally had enough, and left the man one nasty email, stating we wanted our money back. At this point, we are 3 weeks away from our wedding, and are unable to get ahold of our dj! He magically got one of marty's emails the next day saying that he's been having phone issues and never got any of the calls that marty, kelli, or myself had sent to him. Guess he doesn't get email, either. Or USPS, because we had sent him our signed copy of the contract about a month before we tried contacting him again. He said he never got the contract, either. So we gave him another chance. And another chance after that one, when he still was not returning our calls or emails. He went on to say that he had taken steps to communicate with us, and we just need to relax and let him do his job, or something like that. We had had enough. We asked, again, for a refund, which he said was non-refundable. At this point, I'm asking myself what my sanity is worth. It was definitely worth the $500 we gave that horrible man. So we hired another DJ and told him he could go fly a kite. We used Fingerlakes Entertainment, and Nate was AMAZING.
Anyways, about a week after the wedding, Fullerton emails us again, saying he would like to give us 1/2 of what our total would have been, back. Turned out to be almost $350. We said we'd take it. Marty emailed him the next day (May 30th), and told him our address and that we would happily accept the money. Today, folks, is July 1st. We have yet to receive anything from him. I have emailed him. I have called him. Marty has emailed him. NOTHING. So, now I'm making it my mission to let anyone I possibly can, know not to use this man for any type of music or lighting services. You will be out of your money. And if you aren't, and he does actually show up, good luck getting ahold of him before your event. Go elsewhere. This man has been nothing but a headache. Since I don't want to go though the hassle of court, I'm just going to try to spread the word for people to stay away from him, and hopefully he will lose the $500 that he refused to refund us, by not getting clients. Feel free to contact me about any questions you may have about him or his horrible business. I do wonder how he is even in business anymore...Oh wait, it's his "hobby". Meaning that he has to put other things before this business, leaving it to fall by the way-side.
Our wedding was beautiful, though. :) So glad we got a different DJ. I also highly suggest Kelli Burg and Simply Beautiful Events. She and her assistant were worth every single penny. They were invaluable. I'd be happy to give Kelli any kind of recommendation. Thank you Kelli!
***Tif***